Very reliable. The history of Timsmek is one of integrity. We have enjoyed the trust and loyalty of our customers and will never let anything soil it. To ensure this, the payment is processed by a reliable partner and we deliver the books promptly. If you have any questions or compalints, please send us an email at: support@timsmek.com. We usually reply within few hours. 

Yes, we ship worldwide, anywhere DHL and other popular global logistics companies reach.

Contact our support immediately by mailing: support@timsmek.com. Please provide every necessary detail in the email and include the order number. We would have it resolved asap and you receive a replacement where applicable.

Please call customer care on: +234-703-455-9895 for immediate attention or mail: support@timsmek.com.

Independent Bookstores can sign up free as vendors and sell their books on the Timsmek Book mall. Timsmek only charges some commission after a sale has been made. The independent bookstore manager will be the one to run the store and ensure books ordered were shipped accordingly.

Sign up to as a vendor and upload your book cover and description.

• Click on “My Account” menu,
• Navigate to  “Sell your book“
• Click on “Author Registration” and fill out the form. 
• Upload your book afterwards and it would be submitted to Timsmek Admins for approval. Once approved, your book becomes live on Timsmek Book Mall and you can start sharing the link to friends and prospective buyers. 

All the reports you need to see are available on your dashboard. We do not send extra messages apart from important email communications. 

Please tell us about the book title via our support email: support@timsmek.com

Please call us on +234-703-455-9895, we are eager to hear your question.